Logistics FAQ

General Logistics Services

1. What logistics services do you offer in Malta?

We provide end-to-end logistics solutions including sea freight, air freight, road transport, customs clearance, warehousing, and distribution. Our services support both Maltese businesses and international clients.

2. Do you offer global shipping services?

Yes, we operate globally through a trusted network of logistics partners, enabling us to manage shipments across all major international trade lanes.

3. Which trade lanes do you specialise in?

Whilst we can arrange shipments to and from virtually any destination worldwide through our established network of logistics partners, we operate regular fixed-schedule groupage and consolidation services from the UK and Ireland, mainland Europe, Turkey, and China. In addition to these core consolidation routes, we provide a comprehensive range of transport solutions across all major international trade lanes, including full container load (FCL) and less-than-container load (LCL) ocean freight, full trailer load (FTL) and part-load road freight services, temperature-controlled transport solutions, air freight, express courier services, onboard courier (hand-carry) solutions, customs clearance, and last-mile delivery. Whether moving a single parcel, a pallet, a full trailer, a full container, temperature-sensitive cargo, or a time-critical shipment, our team can tailor the most suitable logistics solution to meet your requirements.

Customs & Compliance

4. Do you handle customs clearance in Malta?

Yes, we provide full in-house customs brokerage services covering import, export, and transit declarations in line with EU customs regulations.

5. Can you assist with HS code classification and duties?

We support clients with HS code classification, duties, VAT, and compliance requirements to avoid delays and penalties.

6. What documents are required for customs clearance?

Typical documents include a commercial invoice, packing list, and transport document such as a bill of lading or airway bill.

7. What is AEO certification and how does it benefit shipments?

As an AEO-certified company, we meet recognised EU standards for customs, security, and operational control, helping reduce delays and inspections.

Freight & Transport

8. Do you offer groupage or consolidation services?

Yes, we operate regular inbound and outbound groupage services to and from Malta.

9. Can you handle project cargo?

Yes, we manage oversized cargo, exhibitions, concerts, cruise logistics, and specialised transport solutions.

10. How long does shipping to Malta take?

Transit times depend on origin and transport mode. European shipments usually take a few days, while intercontinental sea freight may take several weeks.

Warehousing & Distribution

11. Do you provide warehousing in Malta?

We offer secure warehousing, inventory management, order fulfilment, bonded storage, and temperature-controlled solutions.

12. What are the advantages of bonded warehousing?

Bonded warehousing allows storage without immediate payment of import duties and VAT, improving cash flow flexibility.

Time-Critical & Express Logistics

13. Do you offer urgent shipping solutions?

Yes, we provide express courier, air freight, onboard courier, and temperature-controlled urgent logistics services.

14. What is onboard courier service?

An onboard courier personally accompanies a shipment on a commercial flight for maximum speed and security.

Specialised Logistics

15. Do you handle vehicle logistics?

Yes, we support vehicle imports, exports, transhipments, and car carrier vessel operations in Malta.

16. Can you support pharmaceutical logistics?

Yes, we provide GDP-aligned pharmaceutical logistics, temperature-controlled transport, and compliant warehousing solutions.

Exports from Malta

17. Do you handle exports from Malta?

Yes, we support global exports using air, sea, and road freight solutions including groupage and full loads.

18. What options are available for urgent exports?

We offer air freight, express courier, and onboard courier services for urgent exports.

Getting Started

19. How can I request a quote?

Submit your shipment details through our contact form, including origin, destination, cargo type, dimensions, and timelines.